Privacy Policy

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1. Introduction

This Privacy Policy explains how The Prof! (B25 Pro Ltd.) (“we”, “us”, “our”) collects, uses, stores, and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Business name: The Prof! (B25 Pro Ltd.)
Address:
38 Eastern Esplanade
SS1 2ES
Southend-on-Sea
United Kingdom

Email: indigo@theprof.co.uk

3. Personal Data We Collect

We may collect and process the following personal data:

• Name

• Email address

• Telephone number

• Booking and enquiry details

• Medical or treatment-related information (where applicable and provided by you)

• Payment-related information (processed securely via third-party providers)

• Technical data such as IP address, browser type, and device information

4. How We Collect Your Data

We collect data when you:

• Contact us via the website, email, or phone

• Make a booking or enquiry

• Complete consultation or consent forms

• Use our website (via cookies and analytics tools)

5. How We Use Your Data

We use your personal data to:

• Provide and manage our services

• Respond to enquiries and bookings

• Carry out consultations and treatments safely

• Meet legal and regulatory obligations

• Improve our website and services

We do not sell your personal data.

6. Lawful Basis for Processing

We process personal data under the following lawful bases:

• Consent – where you have given clear permission

• Contract – to fulfil a booking or service

• Legal obligation – to comply with UK law

• Legitimate interests – for business administration and improvement

7. Medical & Sensitive Data

Where medical or health information is collected, it is:

• Used only for treatment suitability and safety

• Stored securely

• Accessed only by authorised personnel

8. Data Storage and Security

We take appropriate technical and organisational measures to protect your data from loss, misuse, unauthorised access, or disclosure.

Your data is stored only for as long as necessary for the purposes outlined in this policy or as required by law.

9. Sharing Your Data

We may share your data with:

• Payment processors

• Booking or CRM systems

• Legal or regulatory authorities, where required

All third parties are required to comply with UK GDPR.

10. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request the deletion of your data

• Restrict or object to processing

• Withdraw consent at any time

• Complain with the Information Commissioner’s Office (ICO)

11. Cookies

This website uses cookies. Please see our Cookie Policy below for full details.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy or your data, contact us at:
Email: indigo@theprof.co.uk

Cookie Policy

Last updated: [insert date]

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly and provide information about how visitors use the site.

2. How We Use Cookies

The Prof! (B25 Pro Ltd.) uses cookies to:

• Ensure the website functions correctly

• Improve user experience

• Analyse website traffic and performance

3. Types of Cookies We Use

a) Strictly Necessary Cookies

These cookies are essential for the website to operate and cannot be switched off.

b) Performance & Analytics Cookies

These help us understand how visitors use our website so we can improve functionality and content.

c) Functional Cookies

These allow the website to remember choices you make (such as preferences).

4. Third-Party Cookies

We may use third-party services (e.g. analytics tools) that place cookies on your device. These providers have their own privacy policies.

5. Managing Cookies

You can control or delete cookies through your browser settings at any time.
Please note that disabling cookies may affect how the website functions.

6. Changes to This Cookie Policy

We may update this Cookie Policy periodically. Any updates will be published on this page.

7. Contact

If you have any questions about our use of cookies, please contact:
Email: indigo@theprof.co.uk